*Update with newer version of Phoenix Service Software 2010.8.4.41526
*/if you got question then leave on comment box :)
This time i will guide how to change Nokia Product Code / Debranding Nokia Phone using Phoenix *wink*
Nokia 5800 XM as my model
First let know what da heck is P/C
What IS the product code on my Nokia 5800? Aren’t they all RM-356 devices?
RM-356 is indeed the phone type for the Nokia 5800 XM. However the reason for different product codes is to enable a way for the phones, networks, update tools and other interested parties to know which network / country / version of the Nokia 5800 XM you have. Each network has it’s own product code. Each colour variant has it’s own product code. Each language pack has it’s own product code. There are many of them…
So why do I want to change the product code on my Nokia 5800 XM?
When Nokia release a new firmware, they tend to release it for the generic, vanilla, unbranded handsets only. Network / operator branded handsets don’t see the same firmwares released at the same time, as the firmwares have to go to the networks and be branded / altered, then tested, then released. This means that network branded versions of firmwares generally aren’t available for at least 2 months after the generic ones are released.
How can I find out the product code of my Nokia 5800 XM?
The product code for your Nokia 5800 XM is written on the phone’s ID sticker, which lives under the battery. The code is a 7 digit number and usually starts with a 0.
So I can use any product code, right?
NO NO NO NO NO!
You have to be very careful about which product code you use. You should only use a code which you know will be OK on your phone. (Generally, most people will want to use a EURO1 code, or other language pack generic code) This thread has a comprehensive listing of Nokia 5800 XM product codes.
This is legal, right? Does this affect my warranty in any way?
While it is legal to change the product code of your phone, it DOES void your warranty with Nokia (and your network) as you have altered the phone from the way it was configured when you purchased the phone.
So will I still get support for my Nokia 5800 XM?
Generally, yes. Most Nokia service centres (certainly in the UK, ) won’t mind that you’ve changed the product code. However, as a rule of thumb, should you need support for your phone, it’s a good idea to ensure you change the phone back to it’s real product code before seeking support.
Nokia (MY) WILL NOT repair phones with the wrong product codes, so if your phone is being sent to Nokia it is very important that the code is correct. Obviously this could be a problem if your phone is completely dead and can’t be accessed – your first point of contact in this case should be to talk to your local Nokia service centre and tell them that you need the product code changed back.
OK, I’ve taken all that in…so how do I actually change this product code?
To change the product code on your Nokia 5800 XM you will need the Phoenix, which can be downloaded from rapidshare
Links for Phoenix Service Software version 2010.8.4.41526
Here is program:
This Phoenix Service Software installation package includes following SW components:- Phoenix Service Software 2010.8.4.41526- DK2 Dongle Driver v 220.127.116.11- Nokia Connectivity Cable USB Driver v 18.104.22.168- Flash Update Package 09.050.025- FLS-x Dongle Driver v 2.09.28
Changes/improvements made from previous version 2009.34.14.40684:
New products added:- RM-601, RM-656, RM-657, RM-659, RM-559, RM-610, RM-618, RM-639, RM-632, RM-633, RM-634Products removed:- RM-623New features:- Nokia Connectivity Cable USB Driver Version 22.214.171.124- Flash Update Package 09.050.025- Menu item WLAN Auto tune added for E72 product- New RF Losses.ini v 47 for auto tune- Product Code Change – window is now scalable, SW version informationfor variants can now be seen if window is made larger.Error corrections & changes:- Support for FPS-8 and FPS-11 Flash Prommers removed- Bluetooth Flasher – menu removed- Flash Memory test removed- Changes to WLAN UI to support new WLAN component versions- Auto tuning components updated to new version- Label printing changes to improve handling of older data package configurations. If product has older data package configuration, the user is advised to enable this option from the label printing UI- Improvements to Data Package Download. When computer has active internet connection, product code specific SW files are downloaded from Firmware Repository. Please note that the path for downloading files must also be configures to “Options / Product Location” – UI. If pathsare not the same, downloaded SW files are not found.- Registration error for manual TX power level tuning component corrected.- Minor menu Changes for RM-598 and RM-604
Known errors & limitations:
- Software downgrade with Tucson system is only possible for BB 5.0 products supporting the Data Package 2 concept.- Flashing with Flashing with FLS-5, SS-46 and product specific adapter is not supported anymore- If you install old DCT-4 data packages, Flash Update Package File installation path may be wrong. This is caused by very old DCT-4 data packages which contain Flash Update Package and overwrite current information during installation. If you experience problems when updatingFPS-x prommers, please check that Phoenix “Prommer maintenance” is looking for the files from the correct location which is “C:\Program Files\Common Files\Nokia\Tss\Flash”. If not, Phoenix will show error “Update via ini – file failed”. In this case, select “Update” from that Phoenix “Prommer maintenance” – UI, browse to correct directory and select “fpsxupd.ini” for all other prommers except the FPS-8.- Multi Flash has limited capabilities, launch Multiflash UI first and then connect phones one by one, do not attempt to service more than 5 phones at the time- Some phone models request SIM Lock data to be written in wrong format. You should use special DLL as a workaround for this product software related problem. Please see Common SB SB-102 “Tucson Add-On Components for SIM Lock version”- While performing restore or variant change operations with Tucson system firmware update as a separate activity may increase stability.- Refurbishment flashing and product code change for RX-51 product requires SX-4 card to be available- FPS-21 flashing for RX-51 works only with TCPIP connection. FPS-21 prommer with new HW version is needed to correct this, and it is estimated to be available during 2nd half of 2010- Please refer to product specific documents and instructions concerning the limitations of the RX-51 product
Ok ok now let continue da next learning. After finish installing Phoenix. Connect the cable and select “PC SUITE MODE” at ur phone
1) Open Phoenix > File > Scan Product.
2) Now for changing the product code, go to
Change the product code then press “Write”
and you DONE!
Connect Nokia Software Updater and start upgrading!
Ps-: If this still not working for you then you can try my other tutor about changing the code using JAF software. More simple than Phoeni.